Privacy and Security Policy
Introduction
Inchone Corporation, on behalf of itself, and its affiliates and subsidiaries
("Inchone") is committed to providing security and protecting your privacy in
the delivery of our online products and services. Our Privacy and Security
Policy has been developed as a core component of our commitment to combine the
finest quality products and services with the highest level of integrity in
dealing with our customers. This policy guides how we collect and use
information about customers, and we commit that it will be continuously assessed
against new technologies, business practices and standards being enacted by
other internet-based companies.
Scope
This Privacy and Security Policy guides how we collect and use information
collected on the website where this Policy appears. This Policy does not extend
to other online or offline sites, products, or services. Please read this Policy
in its entirety. By using this website, you consent to the data practices
described in this Policy.
Collection and Use of Information
When you register to access our online learning service, purchase products
or services through our website, request technical support for our products or
services, or request information about our products and services, we collect
applicable information from you. This information typically includes your name,
mailing address, email address, telephone number, and, where applicable,
usernames and passwords associated with our online learning service, and payment
information for purchases. You may provide to us, at your option, other personal
information from various locations within our service. We use the
information you submit to us to provide you with the service you request, which
may include: access to our online learning service, billing and shipping of
products or services you purchase from us, technical support, information about
our products and services, or other communications. If you access our
online learning service through an enterprise-sponsored subscription, all
information gathered through the online learning service may be revealed to the
sponsoring enterprise. This Policy does not apply to the use of your personal
information by the enterprise sponsoring the subscription.
We also collect
certain information about your computer hardware and software, and your activity
on our service. This information may include: your IP address, browser type,
operating system, domain name, access times and referring Web site addresses.
This information is used for the operation of our service, to maintain quality
of our service, and to provide general statistics regarding use of the site.
We use Cookies on our
site for load balancing requests between web servers, as session identifiers,
and to facilitate automatic login. Cookies are small data files that are
transferred from a Web server to your browser. These files contain information
that may later be read back by the Web server for identification purposes.
Cookies provide you the ability to re-enter the site without logging in if you
have chosen the auto login option. If you desire, most Internet browsers allow
you to erase Cookies from your computer hard drive, block all Cookies or receive
a warning before a Cookie is stored.
We may disclose your
personal information to any outside contractors, related companies and/or other
companies that we use to ship products, provide technical support, handle order
processing and/or otherwise act on our behalf for the purpose of providing
products and services. We also report data related to sales of third-party
authorized courseware to applicable vendors according to applicable training
certification standards.
We may also disclose
your personal information in the good faith belief that disclosure is necessary
to resolve disputes, investigate problems, conform to the law, comply with legal
process, protect and defend the rights, property, and safety of our company, its
affiliates or partners, our and their respective employees and customers, or
members of the public, or in connection with any sale of our company or any
substantial portion of its assets.
Except as described in
this Policy, we will not share any of your personal information with a third
party without your permission.
Communications From Us
Employer-Sponsored Students using our online learning service may receive
event-triggered messages to facilitate use of the service, including, but not
limited to, password reminders, registration confirmations and course/class
start reminders.
Employer-sponsored Administrators are provided access to various administrative
functions used to manage a group of students. We communicate regularly to
Administrators regarding service availability, service changes, learning
effectiveness tools, user group events, and availability of new products.
Additionally, Administrators may receive periodic newsletters describing best
practices, industry news and various other topics we believe may be of interest
to Administrators. Administrators use their own discretion as to whether or not
to forward this information to their students.
We periodically
communicate to users regarding service availability, service changes, and the
availability of new products and services. Additionally, users may receive
periodic newsletters describing new product offerings and various other topics
we believe may be of interest. Users can opt-out of receiving e-mail
promotions and information by editing their personal information.
Individuals who subscribe to e-mail newsletters are always offered the ability
to opt-out of these services.
Data Transfers
Information we collect may be stored and/or processed in the Singapore or in any
other country where we or our affiliates, subsidiaries, or agents maintain
facilities. By using the site, you consent to the transfer of information
outside of your country. We abide by the safe harbor framework as set forth by
the Singapore Governement regarding the collection, use, and retention of data.
Changing Your Personal Information
We strive to keep your personal information accurate and up-to-date. Should you
find inaccuracies in your personal information, please update your information
using the available account maintenance functions on our service. All other
account changes should be submitted in writing to Customer Service via our
"Contact Us" function on the site.
Chat Rooms and Threaded Message Boards
We host chat rooms and facilitate threaded message board discussions in
connection with many of our courses. Any information disclosed in these areas
may be observed by other students and is not private or secure.
External Sites
Our online learning service feature links to external websites, including those
of our affiliates and third party partners. We recommend that you review the
privacy policy of any external website that you may enter from our site.
Security
We use a variety of security technologies and procedures to help protect your
personal information from unauthorized access, use, or disclosure. For example,
we store the personal information you provide on computer servers located in
controlled facilities to which access is limited. Additionally, when we transmit
sensitive data, such as your credit card number, over the Internet, we protect
it through the use of encryption, such as the Secure Socket Layer (SSL)
protocol.
Notification of Changes
We may make changes to this Policy at any time. If we make any changes to this
Policy, we will post the changes on our site. You should check this Policy so
you are always aware of what information we collect, how we use it, and under
circumstances, if any, we disclose it. Your continued use of our service
following any changes constitutes your agreement to this Policy, as changed